Dighton Water District’s new chemical feed solution is reliable, accurate, and easy to maintain
By Danny Smith, Director of Strategic Markets, Ti-SALES
New England is home to hundreds of small to medium water districts, private water companies, public water systems, fire districts, and regional water facilities, each with the shared goal of safely and reliably providing the highest-quality drinking water possible. To do so, these utilities chemically treat their source water with meticulous care, ensuring their customers’ safety and well-being without affecting the water’s taste or appearance.
Chemical treatment of drinking water is a heavily regulated task. In addition to EPA-backed federal statutes, water providers must adhere to state-level and local regulations from agencies such as the Department of Environmental Protection (DEP) and the Board of Health (BOH). With so many requirements (and such a critical function), chemical feed systems and their components need to be reliable, robust, and easy to repair.
Dighton’s challenge: aging treatment system, unreliable chemical metering pumps
Recently, Dighton Water District approached Ti-SALES to help improve their chemical feed system for water treatment, which had been in use for the last 15 years. These older pumps presented several challenges, including escalating costs for an older technology, lack of reliability, and hardware that was difficult to repair. The existing solenoid-driven, diaphragm-style pumps had numerous wear parts and complicated steps for yearly maintenance. The district wanted a solution that would overcome these challenges as well as provide better turndown and higher outputs. Critically, the new solution needed to have strong local after-sales technical support.
Water Superintendent Jeff Cloonan reached out to Joe Coulter, Ti-SALES’s Territory Manager for southeastern Massachusetts and Rhode Island, to discuss his needs. The application was straightforward: Dighton Water District needed a pump that could provide at least 10 gph of sodium hydroxide (NaOH) with the ability to vary the output from a low of less than 4 gph to an average around 7 gph., with pressure requirements of approximately 10 psi. The replacement pump needed to be easy to maintain and operate reliably.
The solution: an easy-to-maintain peristaltic chemical metering pump
Joe Coulter and Travis Merrill, Ti-SALES’s Chemical Feed Pump Specialist, knew that the best pump for Dighton Water District would offer the following:
- Simple operation
- Easy maintenance and repair
- Repeatable and reliable output
- Cost advantages
- Local distributor with strong technical support
Coulter and Merrill chose the Blue-White M3 FLEXFLO® Peristaltic Chemical Metering Pump, which met all of the above requirements. Utilizing the external input, the M3 easily covered the range for both pressure and volume. Maintenance was a snap, with tubing changes averaging less than three minutes. The M3’s accuracy and reliability exceeded the district’s expectation. The pump also included safety features such as leak detection and password protection.
With exceptional performance and an industry-leading five-year warranty and NSF-61 approval, the M3 pump fit seamlessly into Dighton’s chemical feed application. Ti-SALES and Blue-White have truly simplified and improved Dighton Water District’s chemical feed pump capabilities.
As Ti-SALES’s Director of Strategic Markets, Danny Smith focuses on identifying and evaluating complementary product lines to expand Ti-SALES’s existing solution offerings. Danny has over 30 years of experience in the water and wastewater industry, with specialized expertise in the area of water treatment and chemical feed equipment.